Privacy Policy

Last updated: 20 September 2026

All Solutions Exterior Services LTD (company number 17332267), registered office: 66 Paul Street, London, England, United Kingdom, EC2A 4NA, is the controller of personal information collected through this website and when providing our services. Contact: allsolutionsexteriorservices@gmail.com.

1. Information we collect
We may collect your name, telephone number, email address, service address or postcode, property and job details, photographs you send us, messages and enquiries, estimator selections and estimated price, booking details, and payment and transaction records. We do not receive or store full card details when a payment provider processes a card payment. We may also collect technical information through essential and, where you consent, non-essential cookies.

2. How we collect it
We collect information directly from you through website forms, the estimator, telephone calls, WhatsApp, email and in-person conversations. Our website and service providers may collect limited technical information automatically.

3. Why we use it and our lawful bases
We use information to answer enquiries and prepare quotes; take steps requested before entering a contract; provide, schedule and manage services; take deposits and payments; communicate about appointments; keep business and accounting records; comply with legal duties; protect our business and customers; and improve our website and services. Our lawful bases are contract and pre-contract steps, legal obligation, legitimate interests, and consent where required for marketing or non-essential cookies.

4. Sharing information
We may share information only where necessary with Wix as our website and form provider, payment and card-processing providers, communications and IT providers, professional advisers such as accountants, insurers or legal advisers, and regulators or law-enforcement bodies where required. We do not sell personal information. Where a supplier processes data outside the UK, we rely on appropriate legal safeguards.

5. How long we keep it
Enquiries that do not become bookings are normally kept for up to 12 months. Customer, transaction, accounting and service records may be kept for up to 6 years after the end of our relationship where needed for tax, legal or business-record purposes. Cookie information is retained as described in our Cookie Policy. We delete or anonymise information when it is no longer required.

6. Your rights
Depending on the circumstances, you may have rights to access, correct or delete your information, restrict or object to its use, receive a portable copy, and withdraw consent at any time. To exercise a right, email us. You may also complain to the Information Commissioner's Office at ico.org.uk.

7. Security and children
We use reasonable organisational and technical measures to protect personal information. No online system is completely secure. Our services and website are not directed at children under 18.

8. Changes and contact
We may update this policy when our services or legal obligations change. Questions should be sent to allsolutionsexteriorservices@gmail.com.